DONATED GOODS CENTER TOP 20 QUESTIONS & ANSWERS
Is it possible for home-based agencies to utilize the Donated Goods Center merchandise?
Yes, provided the items are used according to the agency’s mission and not for the personal use of staff.
Can agencies outside of Dallas County register for the Donated Goods Center Program?
Yes.
Our agency checks are issued from our main office in another city (or state). Can the agency be billed for handling fees?
Yes.
Our application has been processed and we have attended the Donated Goods Center Orientation. Can we bring our agency’s check and shop on the next scheduled shopping day?
Yes.
Is it possible to have several names listed for the Donated Goods Center contact within our agency?
No.
Is it possible to have your P.C. technician troubleshoot our agency’s existing computer equipment?
No.
Is it acceptable to use Donated Goods Center merchandise in raffles or any other type of fundraising?
No.
Are religious organizations eligible for membership in Donated Goods Center?
Yes, provided the organization has a community outreach program. Any items received must be used in a nondenominational manner, serving the entire community not just the congregation.
Is there a limit to the number of times that our agency can shop at the Donated Goods Center?
There is no set limit to the number of visits provided handling fees are kept current and that appointments are made in advance, insuring that there is adequate staff to assist shoppers.
What types of products are you able to accept?
We can accept any products that are not food or non-perishable items.
Our office is remodeling. Can you help us with the old furnishings?
Yes. We accept gently-used office desks, file cabinets, chairs and décor.
What about office equipment, such as computers, copiers, faxes etc.?
We accept working computer equipment above a Pentium III. Copies and fax machines are referred directly to other nonprofit agencies. We will do our best to find a suitable home for these items.
Do you accept used clothing, toys or garage sale items?
No.
My company has a large amount of mislabeled merchandise. Can you take it? Absolutely! We receive mislabeled or “seconds” all the time.
Our hotel property has redesigned the personal care items we have in the rooms for guests. Is this something of interest?
Yes, our agencies are always in need of personal care items.
We are also changing our bedding program. Any interest?
No, we do not accept used bedding or mattresses.
Our distribution center has a lot of small appliances without the packing box. Will you accept them?
Yes, if they are in working condition.
How about used large appliances, such as refrigerators, stoves etc.?
No.